SARAYAN INFRA LLP
Registered Office: 807, 808, 9 Rajgir, Plot No. 766, Main S.V. Road, Diagonally Opp. McDonald's, Borivali (West), Mumbai – 400092, Maharashtra, India
Effective Date: ___ __________ 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between Sarayan Infra LLP (“Company”, “we”, “us”, “our”) and any person or entity (“you”, “Client”, “Customer”, “User”) accessing or using the websites:
or availing our design and build services.
You agree to these Terms by any of the following actions:
These Terms prevail over any conflicting oral discussions, emails, purchase orders, or client formats unless expressly modified in writing and signed by an authorized partner of Sarayan Infra LLP.
You warrant that you are 18 years or older and have full legal capacity under the Indian Contract Act, 1872. If representing a business, you warrant authority to bind the entity.
“Writing” includes emails, WhatsApp (with read receipts), and digital signatures under the IT Act, 2000.
3.1 No account creation is mandatory to access information or engage services.
3.2 All engagements are project-specific and quotation-based.
3.3 The Company reserves the right to refuse service at its discretion.
Projects are executed in line with applicable:
5.1 The Company's obligations shall be limited to the scope of work set out in the accepted quotation, BOQ, work order and the Terms & Conditions available on the Company's website, as amended, updated or supplemented by the Company from time to time. Any such amendment, update or supplement shall form part of the applicable Terms & Conditions upon being published on the Company's website.
5.2 The Client shall, at its own cost and in a timely manner:
5.3 Delay caused by the Client's failure to meet these obligations shall extend project timelines accordingly and may result in idle-labour or remobilization charges, which shall be intimated to the Client in writing.
6.1 Pricing is determined strictly on a quotation / BOQ basis.
6.2 Quotations are valid for the period mentioned therein.
6.3 Any change in scope, materials, specifications, site conditions or any increase in costs arising due to a Force Majeure Event may lead to price revision, subject to the Change Order procedure in Clause 9.
6.4 Unless expressly stated otherwise, all quoted prices are exclusive of GST and other applicable statutory levies, which shall be charged additionally at prevailing rates.
Delayed payments attract interest at 24% per annum (approx. 2% per month), calculated on the overdue amount from the due date until realization.
In the event of non-payment beyond 7 days of requisition, the Company reserves the right to suspend work without being in breach of any timeline, and to hold any Company-owned tools, equipment, or unfixed materials at site as security until outstanding dues are cleared.
No credit facilities are offered unless expressly agreed in writing.
8.1 A project is deemed finally accepted upon confirmation of payment.
8.2 The Company may decline or defer commencement if payments are delayed or approvals are pending.
9.1 Any change requested by the Client to the approved scope, design, materials, or specifications shall be documented in a written Change Order, signed or confirmed in writing by the Client, before execution of the changed work.
9.2 Change Orders may result in revised pricing, revised timelines, and may affect applicable warranties, all of which shall be communicated to the Client prior to implementation.
9.3 The Company shall not be liable for any delay, cost overrun, or defect arising from Client-initiated changes.
10.1 Advance payments are non-refundable under all circumstances.
10.2 Cancellation after commencement requires payment for work already completed.
10.3 Client-initiated modifications may impact cost, timelines, and warranties.
11.1 Typical project duration ranges from 45 days to 4 months, depending on:
11.2 Delays due to client approvals, force majeure, vendor delays, or statutory approvals shall not constitute breach.
13.1 A Defect Liability Period of 30 days shall apply from the date of completion of the Works.
13.2 Exclusions include:
Any defect must be notified to the Company in writing within the Defect Liability Period. Defects notified after expiry of this period shall not be covered under this warranty.
14.1 Our maximum liability shall be limited to the advance amount received for the Customer/client.
14.2 No liability for indirect, incidental, or consequential losses.
The Client shall indemnify, defend, and hold harmless Sarayan Infra LLP, its partners, employees, and representatives from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
This indemnity shall survive completion or termination of the Agreement and shall be enforceable to the fullest extent permitted under applicable law.
All designs, drawings, plans, specifications, concepts, methodologies, models, calculations, photographs, project images and documentation prepared or developed by Sarayan Infra LLP in connection with the Works shall remain the exclusive intellectual property of Sarayan Infra LLP, unless otherwise expressly agreed in writing.
17.1 Each party shall keep confidential all non-public information disclosed by the other party in connection with the project, including designs, pricing, and personal or financial information, and shall not disclose such information to third parties except as required to perform the Services or by law.
17.2 This obligation shall survive completion or termination of the engagement, subject to Clause 21 (Photography, Portfolio & Marketing Rights).
The Company may engage subcontractors, vendors, or specialized agencies to perform any part of the Works, while remaining responsible for the overall performance and quality of such Works as if performed by the Company itself.
19.1 Where the Client supplies materials, fixtures, or engages third-party vendors outside the Company's scope, the Company shall not be responsible for the quality, timely delivery, fitness, or performance of such items.
19.2 Any delay, rework, or defect caused by such Client-supplied materials or third-party vendors shall not be attributable to the Company and may result in additional charges and timeline extensions.
The Client is responsible for insuring the underlying property, structure, and any Client-owned contents, fixtures, or valuables at the site.
21.1 The Company shall have the right to photograph and film completed and in-progress Works and to use such images, along with a general project description, in its portfolio, website, social media, and marketing materials.
These Terms are governed by laws of India
These Terms are governed by the laws of India. Courts at Mumbai shall have exclusive jurisdiction.
23.1 Any dispute, controversy, or claim arising shall be referred to and finally resolved by arbitration.
23.2 Arbitration shall be conducted by a panel of three (3) arbitrators, appointed in accordance with the Rules and Regulations of the Arbitration and Conciliation Act.
23.3 The seat and venue of arbitration shall be Mumbai, Maharashtra, India.
23.4 Arbitration proceedings shall be conducted in the English language.
We are excused from performance during:
24.2 We shall not be liable for delays or failures caused by events beyond reasonable control.
If a Force Majeure event continues for more than 90 consecutive days, either party may terminate the engagement by written notice, subject to payment for work completed and costs incurred up to the date of termination.
Grievance Officer:
Name: Namrata Lad
Email: admin@sarayan.in
Phone: +91 72080 63228
All legal notices shall be sent to: admin@sarayan.in
Sarayan Infra LLP may revise these Terms periodically. Continued use of services constitutes acceptance of revised Terms.
If any provision is held invalid or unenforceable by a competent court or the Data Protection Board:
Our failure to enforce any provision does not waive future enforcement rights. Waiver must be explicit, written, and signed by the Partner.
The following provisions survive termination of relationship: Limitation of liability, Indemnification by client, Intellectual Property, Confidentiality, Dispute resolution, and Data protection
These Terms, together with accepted quotations, Bills of Quantities (BOQs), work orders, and any written agreements executed between the parties, constitute the entire agreement and supersede all prior discussions, representations, or understandings, whether oral or written.
Section headings are for convenience only and shall not affect the interpretation of these Terms.
These Terms are drafted in English, which shall be the controlling language. Any translations (including Hindi or regional languages) are provided for convenience only. In case of conflict, the English version shall prevail.
B2C Clients: May terminate by written notice at any time; however, advance payments are non-refundable, and all work completed up to the termination date shall be fully payable.
B2B Clients: May terminate by giving 30 days' written notice, subject to settlement of all outstanding dues and payment for work executed.
Sarayan Infra LLP may terminate:
Immediately, in case of:
With 7 days' notice, in case of:
Upon termination:
Sarayan Infra LLP may assign or transfer its rights and obligations under these Terms to:
Clients may not assign or transfer their rights or obligations without prior written consent of Sarayan Infra LLP.
Sarayan Infra LLP complies with applicable Indian laws including:
Sarayan Infra LLP acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 and follows reasonable security practices for protection of personal data.
All works are executed in accordance with relevant IS Codes, approved drawings, and industrial practices.
All notices and communications shall be sent as follows:
Legal & Official Notices: Email: admin@sarayan.in
Operational / Project Communication: Email or written communication shared during the project
Electronic notices shall be deemed served 24 hours after dispatch.
Clients must notify Sarayan Infra LLP of any change in address or contact details. Notices sent to the last known contact shall be deemed valid.
Agreements may be executed in counterparts, each of which shall be deemed an original.
Electronic acceptance, scanned signatures, and digital signatures under the Information Technology Act, 2000 shall be valid and binding.
No amendment or modification shall be valid unless made in writing and signed by an authorized representative of Sarayan Infra LLP.
Sarayan Infra LLP may seek injunctive or equitable relief for breach of intellectual property, confidentiality, or payment obligations.
All rights and remedies are cumulative and not exclusive.
“Includes” means includes without limitation. “Days” means calendar days unless expressly stated otherwise.
By engaging Sarayan Infra LLP or making any payment, you confirm that you have read, understood and accepted these Terms
[END OF TERMS OF SERVICE]
Effective Date: ___ __________ 2026
Document Owner: Sarayan Infra LLP
Official Contact: admin@sarayan.in
